Stoke directions

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Our Clinic in Partnership with Salon Shades Harriseahead, Stoke-On-Trent is at

Shades Hair Salon
5 High Street,
Stoke on Trent

COVID 19 – Changes when Attending Clinical Consultations

Update 12th July 2021, Government announcements have now made the Covid restrictions no longer law, however in all our clinics we are still operating using the guidance below, if you do not wish to follow these protocols, we kindly ask you to postpone your appointment. These protocols are in place to protect our staff and families as well as our clients and their families too.

The Covid-19 pandemic has meant that there are necessary safety procedures in place to protect you and the team.

On Arrival please please park and wait in your car until 5 minutes before the appointment then enter the salon. The salon is closed to the general public on clinic days. If you enter and wait in reception someone will be with you shortly.

Once the clinic is free for you to safely enter for your appointment, we will come to collect you, this is to prevent any cross contamination and to limit footfall and is for the safety of everyone.

Please wear a face covering when attending for your appointment.  Entry to the clinic without a face covering will not be allowed.

The Clinic is a COVID-secure workplace and a COVID-protected medical facility.  As a COVID protected Facility we must routinely ask patients about COVID-19 history, their own health and their contacts, follow Social distancing guidelines, use suitable PPE, carry out daily temperature monitoring on staff and patients, appropriate cleansing, disinfecting and sterilisation, proper hand washing and waste disposal, please understand that these procedures have been put into place to protect everyone.

When entering the clinic, a COVID-19 Screening Questionnaire will be filled out to check that there have been no changes in your exposure or development of any symptoms since you confirmed your appointment.

Your temperature will be taken with a non-contact infrared thermometer.

Anyone identified by the screening questionnaire or temperature check as high risk will be asked not to enter the clinic and to seek medical assessment in line with Public Health England guidelines.

The Covid-19 pandemic has meant that there are necessary safety procedures in place to protect you and the team.

If you have any symptoms or are self-isolating do not book an appointment at this stage.

The clinic will be different, and we have had to implement the following for everyone’s safety.

  • - Please wear a face covering to your appointment.
  • - Hand sanitiser is provided so please wash your hands when entering the clinic.
  • - Your temperature will be checked on entering and if showing a fever, you will be asked to leave and re-book.
  • - You must pay for the consultation online before attending, you will have been sent a payment link in your confirmation email..
  • - If you require products at the appointment contactless payment (up to £45 is available), or card payment for higher amounts.
  • - Please do not bring coats or large bags if possible.

If you have any concerns or questions regarding your upcoming Trichology appointment at this Clinic, please contact us.

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